Who we are

Jane Palmer Midwifery Pty Ltd is a company that provides midwifery, childbirth education and lactation consultations.

What personal data we collect and why we collect it

Midwifery Records

As part of quality midwifery care – midwifery records are kept of each visit, phone call, email or text message. This data is stored securely on a server and is backed up daily and kept of site to ensure no loss of midwifery records. As required by law midwifery records are kept for a minimum of 25 years.

Comments on this website

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact forms are sent to us via email. These emails are stored electronically within our secure server. Please note that email is not encrypted and any information sent through our contact forms is not completely secure so please do not send personal or sensitive information via our contact forms.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


This website uses Google Analytics to monitor the use of the website and the data is used to make sure that this site is as user friendly as possible and to ensure that we have the most relevant information available to you.

Who we share your data with

We do not share your data with any other organisation and will never sell information about individuals to anyone else.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

We have a Computer Security Policies and Procedures in place that covers security, virus protection, encryption, back up of records, safety of records and maintenance.

What data breach procedures we have in place

We have firewalls, virus protection and intrusion detection systems

What third parties we receive data from

We receive data from Google Analytics.

What automated decision making and/or profiling we do with user data


If you have any concerns or would like to lodge a complaint please phone us on 1300 MIDWYF (1300 643 993) for details on how to do this.